; Terms and Conditions – SOCCO®

Terms and Conditions

Terms and Conditions

  • Returns will only be accepted within 15 days of the original ship date.
  • All returns must be in the condition they were received in meaning they must be unworn, unwashed, and unaltered.
  • All tags must still be attached to product, and must be returned in the original packaging.
  • Shipping charges are non-refundable unless due to company error.

 

Returns & Exchanges

  • Contact customer service before returning/exchanging your merchandise so that we can ensure that your purchase is returnable or the requested item for exchange will be available.
  • Once approved, return merchandise and a copy of original packing slip or receipt to the address below:

    SOCCO attn: Return
    3310 Kitty Hawk Rd, Suite 100
    Wilmington NC 28405

  • For exchanges please include a written description of the items needed.
  • You will be notified via e-mail once your return/exchange has been received and processed.
  • If you have any questions regarding the returns and exchanges, please contact us via email: info@socco78.com or call our customer service department (252) 531-9007 Hour business hours are 9am ~ 5pm (Eastern) Monday to Friday.